Sometimes, new projects at your existing home or business require upgraded service. This may be necessary when adding a pool, outbuilding or equipment with a higher load. We can help current customers change, upgrade or replace electric and/or gas service.
Electric and natural gas service upgrade guide
Step-by-step details for your service upgrade project
Existing service applications
Before applying:
- Review the application with your builder and/or contractor. Get answers to all questions before completing the form.
- Request a copy of your plat of survey. Mark certain items on the plat and submit it with your application. This helps our designers create a plan for your services.
- Draw a site plan if your plat of survey is not available. Instructions are in the application. The plan should include information similar to the plat to help us plan your energy service.
- Request your elevation plans. This isn’t always required, but can be necessary depending on the grade of your property.
Application instructions
- Fill out form online and save to your computer.
- Send completed form along with certified plat of survey to us one of three ways:
Email: co-non-design-central@we-energies.com
Mail: We Energies, Central Group, P.O. Box 2046, Milwaukee, WI 53201
Fax: 800-632-1460
Forms
Electric and natural gas service change request application
Building move application
Site plans
If you need an example or additional pages for a site plan, use the following:
Site plan – example
Site plan – new service
Disconnection requests
Demolition request
Permanent electric and/or natural gas facilities removal
Electric and/or natural gas service demolition request
Temporary disconnection
Temporary service disconnection and same-day reconnection for service upgrades.
Temporary service upgrade
Meter placement requirements, timelines, construction delays
Our guides describe what happens from the day we receive your application to the day you start using your service. The guides cover typical residential projects. Multifamily buildings and commercial developments vary due to project size and/or scope. Clear communication about your service installation helps complete work more quickly and efficiently. Overlooked details may increase costs and lengthen construction times. If you have questions, contact your We Energies representative or call 866-423-0364.
Meter requirements and diagrams
Possible construction delays
Seasonal charges
Lawn and pavement repair
Road restrictions
Residential above-ground equipment
Ready for service cards
Electric and/or natural gas ready for service cards have the steps for getting your new service installed. Once all contingencies on the card(s) are met, return the card(s) so we can schedule your service installation. Cards are sent with your cost letter, or you can use cards below:
Electric ready for service card
Natural gas ready for service card
Outdoor lighting
Lights can be installed on our existing utility poles with an up-front charge. If an existing pole is not present, a new pole and fixture can be installed as a nonstandard light.
Outdoor lighting
Additional property services
Typically, only one electric and/or natural gas service is allowed per property. In certain instances, such as different rate schedules for billing or unique characteristics on the property, a second service may be required and standard credits would apply. Where the second service is not required we may allow it, but we will charge the full installation cost. Contact your We Energies representative to discuss your situation.
Environmental information
Are you aware of any of the following environmental conditions on your property?
- Impacts to soil or groundwater related to releases of chemicals or other hazardous substances.
- Threatened or endangered plant or animal species, or their habitats.
- Protected wetlands and surface waters.
- Permits from state or local governments for erosion control, soils management, shoreline protection or storm water management that may have been drawn prior to previous construction, grading or redevelopment activities at the property.
- Objects that may have cultural or historical significance.
If so, provide related maps, permits, reports, surveys or data to your We Energies representative to minimize delays and increased costs that may occur if unforeseen environmental conditions are found while working.
Marking private underground facilities
You are responsible for marking any privately owned, underground facilities prior to your service installation date. Such facilities include:
- Well
- Yard lighting
- Sewer lateral
- Underground tanks and fuel lines
- Septic systems
- Sprinkler systems
- Drain tiles
- Downspouts
- Future decks and additions, structures or fencing
Locate and mark any buried obstructions or underground facilities with stakes, spray paint or flags. Neither we nor our agents will be held responsible for damage that occurs to customer-owned underground facilities not properly located and marked before natural gas/electric service installation.
Location service
Use a free location service to mark underground utilities:
Wisconsin: Diggers Hotline
Michigan: Miss Dig
Nationwide: 811
