we energies employee working on service on the exterior of an existing home

Electric and natural gas service installation

Not all new service requests happen at new construction. If you have an existing home or property, with another type of fuel, we can help you make the switch to natural gas.
Make the switch to natural gas
Steps to switch to natural gas

Applications

Before applying:

  1. Review the application with your builder and/or contractor. Get answers to all questions before completing the form.
  2. Request a copy of your plat of survey. Mark certain items on the plat and submit it with your application. This helps our designers create a plan for your services.
  3. Draw a site plan if your plat of survey is not available. Instructions are in the application. The plan should include information similar to the plat to help us plan your energy service.

Application instructions

  1. Fill out form online and save to your computer.
  2. Send completed form along with certified plat of survey to us one of three ways:
    Email: co-non-design-central@we-energies.com
    Mail: We Energies, Central Group, P.O. Box 2046, Milwaukee, WI 53201
    Fax: 800-632-1460

Forms

Residential existing home natural gas application
Multifamily, commercial or industrial existing construction application

Site plans

If you need an example or additional pages for a site plan, use the following:
Site plan – example
Site plan – new service

Meter placement requirements, timelines, construction delays

Our guides describe what happens from the day we receive your application to the day you start using your service. The guides cover typical residential projects. Multifamily buildings and commercialdevelopments vary due to project size and/or scope. Clear communication about your service installation helps complete work more quickly and efficiently. Overlooked details may increase costs and lengthen construction times. If you have questions, contact your We Energies representative or call 866-423-0364.

Meter requirements and diagrams
New service checklist
Possible construction delays
Seasonal charges
Lawn and pavement repair
Road restrictions
Residential above-ground equipment

Ready for service card

Natural gas ready for service card has the steps for getting your new service installed. Once all the contingencies on the card are met, return the card so we can schedule your service installation. The card is sent with your cost letter, or you can use the card below:
Natural gas ready for service card

Additional property services

Typically, only one electric and/or natural gas service is allowed per property. In certain instances, such as different rate schedules for billing or unique characteristics on the property, a second service may be required and standard credits would apply. Where the second service is not required we may allow it, but we will charge the full installation cost. Contact your We Energies representative to discuss your situation.

Environmental information

Are you aware of any of the following environmental conditions on your property?

  • Impacts to soil or groundwater related to releases of chemicals or other hazardous substances.
  • Threatened or endangered plant or animal species, or their habitats.
  • Protected wetlands and surface waters.
  • Permits from state or local governments for erosion control, soils management, shoreline protection or storm water management that may have been drawn prior to previous construction, grading or redevelopment activities at the property.
  • Objects that may have cultural or historical significance.

If so, provide related maps, permits, reports, surveys or data to your We Energies representative to minimize delays and increased costs that may occur if unforeseen environmental conditions are found while working.

Marking private underground facilities

You are responsible for marking any privately owned, underground facilities prior to your service installation date. Such facilities include:

  • Well
  • Yard lighting
  • Sewer lateral
  • Underground tanks and fuel lines
  • Septic systems
  • Sprinkler systems
  • Drain tiles
  • Downspouts
  • Future decks and additions, structures or fencing

Locate and mark any buried obstructions or underground facilities with stakes, spray paint or flags. Neither we nor our agents will be held responsible for damage that occurs to customer-owned underground facilities not properly located and marked before natural gas/electric service installation.

Location service

Use a free location service to mark underground utilities:
Wisconsin: Diggers Hotline
Michigan: Miss Dig
Nationwide: 811

Coordinating other utility services

We partner with phone and cable service providers to reduce your costs, potential installation conflicts and potential facility damage. When our installation planning is complete, we submit a design sketch and form to the other service providers so they know our schedule and can make appropriate arrangements.