Emergencies
Natural gas
Leave area immediately and call us from a safe location:
800-261-5325
If we respond to a natural gas leak call and no one is present, we shut off gas for safety reasons.
Electricity
Check status or report outage
800-662-4797
Customer service
Email
- Questions, comments, concerns
- Response in 1 to 2 business days
- Not for emergencies/outages
- Email customer service
Phone
Residential service
800-242-9137 (24 hours a day)
Business
800-714-7777 
TDD – Telephone device for the deaf
711
Call before you dig
811
Or
Wisconsin Diggers Hotline — 800-242-8511
Michigan Miss DIG — 800-482-7171
Mail
Customer service
We Energies
Attn: Customer service
PO Box 2046
Milwaukee, WI 53201-2046
Bill payment
We Energies
PO Box 6042
Carol Stream, IL 60197-6042
Other service contacts
Payment arrangements
Use self-service options to make payment arrangements on your past-due balance.
Suppliers and contractors
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Senior vice president - customer service
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Frequently asked questions
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