Delivering safe and reliable energy to Wisconsin and Upper Michigan

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Please note: It may take 1 to 2 business days to respond to your email. If you need information sooner, call us at 800-242-9137.

Do not email if you smell natural gas, or you think you may have a natural gas emergency.
Get everyone out of the house immediately and call us at 800-261-5325.

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If you smell natural gas or think you have a gas leak:

Get everyone out the building immediately.
DO NOT use the telephone, a flashlight or any electrical switches.
Once you are safely outside, call We Energies at 800-261-5325 from your cell phone or a neighbor's phone.

If you are experiencing an electric outage or problem:

Check on the status of your electric service.
You can also report a problem by calling us at 800-662-4797.
To receive updates on your outage, sign up for outage alerts.

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Email customer service