To be safe, always assume that basement flood water is energized. Walking through a wet or flooded basement can be dangerous. Never walk through a flooded basement until the electricity is disconnected. Even a small amount of water on a basement floor can put you at risk for electrocution. While electricity is needed to run the sump pumps and wet-vacs that help remove water from a basement, the risk of electrical shock is high. Safety experts suggest using a generator to power your sump pump or wet/dry vacuum instead. Generators also come with safety concerns, so learn about generator safety before operating one and never run extension cords through water.
Safety features built into many natural gas appliances stop the flow of gas if a pilot light is extinguished; however, safety features might fail, allowing continued gas flow.
Note: we do not charge for flood-related disconnects and reconnects.