Update your info
It’s important that we have your contact information so we can quickly reach you during an outage or emergency, or assist you with your energy service.
Please verify or update your phone number, email and contact information.
Choose one simple way to update your info
Sign in to My Account — select Update profile
My Account
OR
Complete form
Customer contact information form
Or call 800-242-9137
Stay informed with notifications
Easily opt in to receive notifications by text, email, phone or all three for:
- Outages — get updates if you have a power outage
- Billing and payments — receive alerts when your bill is due and payment processed
In My Account, simply scroll down to Preferences and select “Manage notification settings.” Choose the options and contact methods that meet your needs.
Download our app
For more options and convenience, download our app.
Or text We Energies to 91924
(Message and data rates may apply. You will receive a text response.)
