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payment assistance



Payment Assistance and Arrangements
If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.

Payment Plan Set Up Options
Automated Phone:
For the most flexible payment plan options and to avoid wait times, call 800-842-4565. The system is available 24 hours a day, 7 days a week and gives you options for down payments and length of time to pay your bill.
 

Online: If you are a Wisconsin resident and can pay your current bill now and remaining balance within 3 months, you can use our online Personal Payment Plan. 

Phone: You can speak to a representative at 800-842-4565 weekdays from 7 a.m. to 9 p.m. and Saturdays from 8 a.m. to 1 p.m.

Other Assistance Options

 

   
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